using System;

Can I influence the shipping time of car documents?

Back to FAQ

9.5 Can I influence the shipping time of car documents? 

Continental European customers

For continental European customers, it’s possible to influence the shipping time of the car documents. If you upload the final CMR/COD before 12 p.m. CET, it is approved by our administration and the car documents are available, then the original car documents will be shipped to you on the same day. The tracking number will be available online in 'My account' under 'My Logistics' after 5.30 p.m. CET.

You don’t need to upload the CMR anymore when you order transport to your delivery address. Hence, the field to upload the CMR in this case is no longer visible in ‘My account’. In all other cases, you still need to upload it!


UK customers

For UK customers, it’s not possible to influence the shipping time of the car documents. The car documents will be sent with the vehicle if they are available. Otherwise, they will be sent to you via recorded delivery as soon as they become available.

Related questions:

When will I receive my car documents?

Why do I receive German car documents for my Dutch car?

Can I get a copy of the car documents before the car is delivered?

What do I do if I’ve lost my car documents?

What is a COC?

Can I get a duplicate invoice?

Can I get a hard copy of my invoice?

Your advantages

Free registration
Exclusively for car traders
Register Now!

Testimonials

  • The transport options which OPENLANE is offering are a plus to me.' Car trader, Czech Republic
  • The way of working with OPENLANE Germany is always fast, smooth and to our complete satisfaction!' Private fleet owner, Germany
  • 'The Customer Service Officers help you with great pleasure.' Car trader, Romania
  • OPENLANE stands for quick, professional and reliable services, which is a must for a business as renowned as Athlon.' Athlon, The Netherlands
  • 'What I like about the OPENLANE platform? The acceptable prices and the detailed car descriptions.' Car trader, Spain
  • 'I like the easy car search.' Car trader, Romania
  • 'Selling cars is not one of our core tasks. It’s only logical that this is something we’d rather outsource. In OPENLANE, we found a partner that lives up to its promise to be flexible and take every concern out of our hands.' Public fleet owner, Belgium
  • 'The complete car information is a surplus. The quality of the pictures is very good, a full description is available. Therefore, you get a good idea of the proposed vehicles. Particularly attractive is the fact that damage, even minor scratches, is indicated.' Car trader, Latvia
  • 'The most distinctive element of the service is the speed of the sales cycle. It's a big plus, because every negotiation ends in less than a week, without delay or change of mind. The auctions do not exceed 2 days and payment always takes place within 2 days after the auction has ended.' A. Allegrucci, BMW Rome
Car makes

Abarth, Audi, Alfa Romeo, BMW, Citroën, Fiat, Ford, Lancia, Mercedes, Nissan, Opel, Peugeot, Renault, Skoda, Toyota, Volvo, Volkswagen, Vauxhall, Other
Body type

Berline, Station wagon, Cabrio, Compact, Coupé, MPV, SUV, Vans, Hatchback, Trucks, minibus, Motorbike
Price range

< 3,000
3,001 - 6,500
6,501 - 10,000
10,001 - 20,000
> 20,000
Origin

Belgium, France, Italy, Germany, Spain, Holland, United Kingdom
Damages

No specific damages, Body damages, Technical damages, Technical and body damages
Auctions

Dynamic, Buy Now, Blind, Target, 24/7 Stock sale

Get to know us

Available services

Products on sale

Help for buyers

Legal matters

OPENLANE
© 2024 OPENLANE. All rights reserved.