When you register your company with OPENLANE, we give you one login name with one password. However, it is possible for you to create bidder accounts for your employees or buyers. In this case they will each get their own login and password, which they can use to log in and place bids in name of your company. The contract and the A-Z process is managed by the main account. OPENLANE only deals with the main account.
As the main account holder, you can open or close bidder accounts. However, you are also responsible for the actions of your bidders. Every bid they make is legally binding. You have to follow through on these bids. Follow the steps below to create a bidder account. We also point out that Customer Service will only provide information regarding cars if the caller’s phone number or the sender’s email address match the ones provided by the main account.
STEP 1: GETTING STARTED
Log in to 'My account'. Go to 'My account settings' and 'Manage bidder accounts'.
STEP 2: CREATE A BIDDER ACCOUNT
Click on 'Create an extra bidding account'.
STEP 3: FILL IN THE INFORMATION
Fill in the form, choose a log in name and a password for each new bidder. For security reasons, you need to enter the password twice. Please avoid using special characters (ẫ, Ề, ệ, ồ, ỳ, ẵ, etc.). The bidder can change the password later.
STEP 4: FINISHED!
It’s as easy as that. You’re now finished. Give the login details and passwords to your bidders. They are now able to start placing bids. Please remember – and remind them – that all bids are legally binding.
Managing bidders
As the main account holder, you can block a bidder account at any time. Just select the bidder you want to block and then click on Block account. Please also remember that your bidder accounts have access to the Transport overview of the main account.
Related questions:
Can I use OPENLANE on my smartphone?
