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8.3 What is a Certificate of Delivery? How do I complete it? (Continental European customers only)
Picking up in person
If you or your driver collect a vehicle in person and drive it to its destination without the involvement of an external transport company, you will need to bring a Certificate of delivery (CoD) to the pickup location (with a PuA and damage report). A CoD proves a vehicle has been picked up by the buyer or their representative. The CoD needs to be stamped at the pickup location. After you have driven the vehicle to its destination, you need to upload the correctly filled out CoD, stamped, signed and dated, in your 'My account' account, together with a copy of the driver's ID.
Click here to see an example of a Certificate of Delivery (CoD).
Please note: The top part of the CoD must be filled in at pickup and the bottom part must be filled in after delivery. You cannot pick up Spanish and Italian cars in person. They need to be picked up by a transport company since an official transport CMR from the Seller is required to unregister these cars and release the original car documents.
Picking up with a transport company
There are certain vehicles that require a CMR, which is basically a consignment note. This information will be mentioned on the PuA and online (under "Delivery options" on the car detail page). Every CMR should be duly filled out by the driver.
Contact your customer service representative for more detailed information.
Related questions:
What is a Pickup Authorization (PuA)?
Can I get EX and EUR.1 documents via OPENLANE?
