Continental European customers
Changing the delivery address after the order is completed is not possible.
We have integrated our system with the those of our logistics partners, with the goal of offering you the best possible service. Changing the delivery address after the order was processed would be complex, error-prone and involve additional costs. To make sure our transport remains fast and reliable, we don’t allow any changes to a vehicle’s destination after you’ve completed an order.
UK customers
Please contact [email protected] and we will do everything we can to accommodate your request. Changes may be subject to an additional charge.
If you have any further questions about transportation, please feel free to contact us. We are here to help.
Related questions:
How can I order transport?
When will my vehicle be ready for pickup?
What are the opening hours of the pickup locations?
Do I get license plates when I pick up the vehicle?
Why does OPENLANE need more time to prepare Italian vehicles?
