All Italian vehicles need to be deregistered before they leave the country. Therefore, we need approximately 20 working days to prepare the vehicle for pick up. You can find this information on the car detail page under Car profile > Documents and history (under Specifications):
The vehicle cannot be picked up until the deregistration process has been completed.
Important: In case you do this before the process is complete, the local police can confiscate the vehicle!
Once the Pick-up Authorization is released, it means that the vehicle documents are immediately available and will be shipped from Italy to our head office in Belgium.
If you have any further questions, please feel free to contact us.
Related questions:
When will my vehicle be ready for pickup?
What are the opening hours of the pickup locations?
Do I get license plates when I pick up the vehicle?
Can I change the delivery address for a transport I already ordered?